The User centered design process applied to Aladin (Ubiquitous Computing, Mobile Service).
Introduction to Usability design tools: Competitor Audit, User scenarios, Use cases, Scope Value Matrix, Time boxing, Feature list, Project Planning, Project Management, Technology Brief, Creative brief, Brand strategy definition, Wire frames, Process flows, Visual design concepts, Templates, Functional Specification, Content collection, Site Map, Prototyping, Focus group testing, Style guide development, Bug tracking. Local and Remote collaboration: E-Mail, Conference calls, Video conferencing, Deliverable posting, Extranet.